David R. Box is Fannie Mae’s Vice President – Single-Family Operational Risk. Box is responsible for delivering value-added services and risk management/governance solutions across the Single-Family Mortgage Business in the areas of operational risk management, business continuity and disaster management, operational compliance/governance, regulatory management, and project management. Additionally, Box serves on the Frisco, Texas Planning and Zoning Commission. David has a Bachelor of Business Administration in finance from the Neeley School of Business at Texas Christian University (TCU) and a Master of Business Administration from the C.T. Bauer College of Business at the University of Houston.

Patricia has over 25 years of Corporate Level experience in the Legal, Auditing, Risk and Compliance departments. Patricia began her career working as a Lawyer and Auditor for Serv Cadastro e Cobranca Ltda responsible for legal coordination and implementing internal auditing in its departments in Brazil. She joined Itaύ Unibanco in 2000 starting in Audit and moving to areas such as Compliance and Internal Controls. Patricia has led teams and implemented new methodologies to mitigate risk and increase innovation and efficiency. In 2014, Patricia began her International experience with Itaύworking with Itaύ Caribbean and Miami responsible for the Internal Controls department. In 2017, Patricia became the Head of Risk and Internal Controls for Itaύ U.S overseeing Financial & Operational Risk and Internal Controls, working with several jurisdictions as USA, Bahamas, Cayman Islands, Chile and Mexico. In 2021, Fiduciary Risk in Asset Management was included in her activities, as well as oversight of Client Risk. In 2023, she was nominated Chief Compliance Officer for Nassau Branch.

Following her graduation with a Law Degree from the Universidade Estadual de Londrina, Patricia obtained a Corporate and Economic Law Post graduation Degree from Fundacao Getulio Vargas in SP. In addition, Patricia attained an LLM in Financial and Capital Markets Law from IBMEC/Insper, and an LLM in Corporate Law. Patricia is also a Certified Internal Auditor (CIA) and a Certified Control Self Assessment (CCSA).

Paul Clarke has been with TD Bank since 1993 in various roles in Risk Management, Technology and TD Wealth.
Paul is currently responsible for the Operational Risk oversight and independent challenge of the TD Bank US Corporate & Shared Services portfolio, including Cyber/Tech, Fraud, Third-party, Corporate, Payments, and Shared Services. As a strategic business partner, Paul also participates and supports their strategy development and implementation efforts with an independent view to ensure these functions operate within Risk Appetite.
Prior to his current appointment, Paul held roles as VP/Head of Operational Risk Management for North American Direct Channels & Payments & Fraud, as Head/VP of ORM for TD Wealth Management, and as Associate Vice President, Technology Risk Management & Information Security supporting TD Wealth, TD Bank US, and TD Securities, successively. Paul has also held technology platform ownership roles and business leadership roles in TD Wealth.
Paul graduated from the University of Toronto with an Honors Bachelor of Arts in Economics & Industrial Relations.

Brandon is a Trustee of the Institute of International Monetary Research at Buckingham University and a Board Director of the Responsible Finance Investment Foundation CIC.

He has had a 50-year career in finance and today his main role, is as the author and lecturer of the banking course for the MSc in Money, Banking, and Central Banking at Buckingham University, he is also developing a new MSc in Investment, Money, and Payments in co-operation with Prof. Tim Congdon and a series of post graduate courses for finance professionals.

Brandon is a Board Director of the Responsible Finance Investment Foundation CIC which works with a number of Banks including HSBC to help Shariah-compliant banks with ESG compliance.

Brandon is also a member of the Financial Markets Group at the London School of Economics

Brandon has sat on the advisor panels for the Professional Risk Managers Association and The Centre for the Study of Financial Innovation and also for Long Finance.

Brandon has been a non-executive for two fintech companies, also for two banks and has been the chairman of a private equity company.

Brandon has also headed the Global Association of Risk Professionals Risk Academy and developed professional qualification programs for commercial banks in Indonesia and the Peoples Republic of China in co-operation with their central banks.

Most of Brandon’s executive career, some 32 years, was with Barclays Bank Brandon retired from Barclays Bank in 2004 where he had been Treasurer of retail and corporate banking operations of the group and a member of the banks Executive Committee. Prior to that appointment he spent much of his career in investment banking where he worked in London, New York, Sydney, Hong Kong and Singapore and became the first Head of Structured Products at Barclays Capital.

Sophie is the Chief Risk and Compliance Officer of Gulf International Bank (UK) Limited. She is responsible for driving an effective risk culture throughout the company, designing the risk and compliance frameworks and overseeing risk management and regulatory compliance practices. Sophie joined GIB UK with extensive experience in the field, having previously served as Executive Director for Compliance and Operational Risk Control at UBS Asset Management. Before this, she was Global Head of Operational Risk at Barings, and non-Executive Director of the Baring-Coller Secondaries Fund. Sophie was also an Operational Risk Manager and the Group Head of Investment Risk Framework at Schroders.

Ela Emmett serves as a Senior Manager, Financial Crime Controls, Risks, and Policy & Advisory within the Compliance function at ICBC Standard Bank Plc.

In her previous role with Commerzbank AG London, she led the AML Monitoring and Investigation team and acted as Fraud Officer for the London Branch, leading the Anti-Fraud Programme and ensuring oversight and implementation of the respective local and global governance. She was responsible for managing complex investigations across different business platforms and had critical input in developing anti-financial crime policies, procedures, measures, and controls. While at Commerzbank, Ela closely interacted with the Joint Money Laundering Task Force (“JMLIT”), enabling the Bank to contribute to live investigations.

Prior to joining Commerzbank in 2018, Ela served in a similar investigative role at Citibank NA for over ten years, gaining experience in financial crime, including fraud investigations and AML.

Ela holds a Master`s degree in Criminal Studies from the University of Portsmouth, Institute of Criminal Justice Studies, and achieved several other financial crime-related certifications, i.e., ACAMS, ACFE, and an ECCP diploma at the Frankfurt School of Finance.

At the beginning of her career, Ela had the opportunity to develop investigative and analytical skills with the Analysis Training Unit at Greater Manchester Police and the City of London Police developing knowledge on a comprehensive range of financial crime topics across the spectrum from foundation level to industry experts.

Charles is experienced in managing and leading Business Operations and Non-Financial Risk and Regulatory Compliance functions for the capital markets, wealth and asset management businesses. He is skilled at Risk Enablement and delivery of business driven transformation and complex change programs.

Charles is currently the COO for the Global Markets and Investment Banking business of Nomura in the EU and Switzerland. Prior to joining Nomura, he was the Group Head of Operational Risk at Allied Irish Banks. Before that he was in senior COO and Operational Risk leadership roles at UBS (where he was an MRT), Barclays, JP Morgan and Goldman Sachs. He started his career managing technology and field operations for the United Nations, supporting military peacekeeping and humanitarian missions. 

Zahra has worked as a consultant for a number of Global Financial Institutions and Fintechs for over 15 years, including Barclays, Deutsche Bank, UBS Wealth Management and ICBC Bank. Her area of expertise spans across Sales, Technology, Financial Crime, Product, Operations and Transformation.

As the Financial Crime Strategy and Change Lead at UK based Fintech, Starling Bank, she is a key stakeholder in managing the bank’s in-life risk appetite, creating policies and procedures, and working with technology to automate risk based client solutions. Prior to Starling, Zahra worked as a consultant for the NatWest innovation hub, where she designed and implemented a bespoke, risk-based, Anti- Financial Crime framework to launch and scale up the digital service providers known as NatWest Ventures.

Zahra holds an ICA International Diploma in Anti-Money Laundering from the University of Manchester and is currently studying for the Executive Level ICA Professional Postgraduate Diploma in Financial Crime Compliance. She is also a member of the International Compliance Association and sits as an advisory board member for a number of international RegTech committees.

Haffi leads a team of risk advisors at M&T Bank’s second-line operational risk that provide oversight for the core bank. He has 15+ years of experience in non-financial risk management in financial institutions, focusing on the development, implementation, oversight, and execution of Operational Risk and Enterprise Risk programs.

Haffi, led several workstream in an enterprise risk convergence project in a mid-sized us bank and the topic of shared taxonomies, elements and methodologies is something he believes can be rewarding for risk management.

Gislason has had several speaking engagements at non-financial risk conferences focusing on shared taxonomies, frameworks, and increased utility of the Operational and Enterprise Risk programs. He has also had the opportunity to lecture in the ERM program at Columbia University and is a member of the Non-Financial Risk Advisory Board at CeFPro.

Gislason is a GARP-certified Financial Risk Manager (FRM).

Education:

M.S. International Economics and Finance, Newcastle University, UK

B.S. Industrial Engineering, Technical University of Iceland

Stephen joined Bank of Ireland UK in 2016 and has since held a number of senior Risk roles and membership of senior governance committees. Since March 2021, he has been the Head of UK Non-Financial Risk, with second line of defence responsibility for Frameworks and risks including, but not limited to, Technology, Information & Cyber Security, Fraud, Data, Business Continuity Management, Outsourcing and Transformation & Change. Stephen is the Chair of the Bank’s Regulatory & Operational Risk Committee. He has In excess of 30 years of experience in banking and wider Financial Services. Previous positions have spanned first and second line roles, across front, middle and back office. Prior to joining Bank of Ireland UK, positions held included Head of Operational Risk, Private Banking, RBS (2014-2016) and Head of Operational Risk, Coutts & Co (2010-2014).

Ekaterina has nearly 20 years of experience helping financial institutions globally to integrate environmental and social dimensions into their operations, both from ESG risk and sustainable finance opportunities standpoints. Throughout her two-decades long career in sustainable finance and ESG, she held various roles at the World Bank and International Finance Corporation covering ESG strategy, policy, standards and frameworks, investment due diligence, research and innovation. She played a vital role in designing World Bank’s own corporate environmental and social standards, policies and procedures.

In her last role, she delivered global leadership in sustainable finance by integrating ESG risk management structures into World Bank’s financial sector lending portfolio and building capacity of financial institutions across 5 global regions and over 40 countries to strengthen their ESG strategies and systems. This was achieved through extensive investment client engagement with ministries of finance and economy, central banks, regional and national development banks, commercial banks, private equity and venture capital funds, housing market lenders, special purpose vehicles, sustainable energy, transport, and water development entities to ensure full integration of environmental and social sustainability into commercial financial sector lending operations and public-private partnerships.

Ekaterina also has a solid track record of foundational work that shaped sustainability and ESG as a distinct field within the international banking and investment industry since its inception. For example, she authored pioneering research on banking and sustainability and served on the steering committees and governance bodies of several multi-stakeholder sustainable finance initiatives that brought together banks and investors around solving global challenges (climate, biodiversity/ natural capital, sustainable supply chains etc.), such as Natural Capital Finance Alliance. The Alliance was the foundation upon which current major initiatives are built, such as the Taskforce on Nature-related Financial Disclosures (TNFD).

Ekaterina holds a PhD in Economics, an MBA from the University of Ottawa, Canada, and a degree in business and commerce from Uppsala University in Sweden.

Jimi has over 25 years’ experience in operational risk, compliance and regulation. After completing his PhD. on financial regulation and public choice economics, Jimi joined the UKFSA where he worked first as an operational risk policy specialist, then as a bank and investment bank supervisor, and finally as Technical Specialist on Operational Risk and then the lead on Basel 2 Implementation in Wholesale Firms Division. He then joined the GSIFI MUFG and for 8 years led teams on regulatory affairs, risk and compliance policy.
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Since 2016 he has managed his own risk consultancy NJ Risk and Regulatory Consulting supporting a range of clients on operational risk and regulation, including operational risk framework development, GRC implementation, RCSA and operational resilience. In 2020 Jimi formed The JADEtc Partnership with senior industry professionals Andrew Sheen and David Goodyear to provide support to firms including on operational risk and operational resilience.
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Since 2017 Jimi has been Chairman of the Institute of Operational Risk (IOR) – England & Wales. Jimi is also a Fellow of the IOR and a Technical Specialist member of the Institute of Risk Management and a Member of the Chartered Institute for Securities and Investments.

David brings deep experience in business resilience. At Wells Fargo, he is responsible for the operational resilience strategy and transformation to ensure robust plans are in place to deliver essential services when faced with severe but plausible scenarios such as extreme cyber-attacks, IT system outages or third-party supplier failure. Prior to Wells Fargo, David was the Managing Director and the Global Head of Security and Business Continuity at DTCC, and the Chief Security Officer at The Clearing House Payments Company.

In his volunteer work, LaFalce has been an elected member of the Board of Directors of the Global Resilience Federation and leads the Business Resilience Committee Executive Advisory Group. He has also served on the in various executive committees at the Securities Industry and Financial Markets Association (SIFMA), Financial Service Sector Coordinating Committee (FSSCC), and the Financial Sector Information Sharing and Analysis Center (FS-ISAC). LaFalce is a graduate of Lafayette College and has completed dual Masters Degrees from Georgia State University and Southern Polytechnic State University. He holds Certified Information Security Manager, Certified Protection Professional, Certified in Risk and Information Systems.

Amit Lakhani has wide and varied experiences in managing risks across key areas such as cyber and third party services risks for organisations of all sizes. He started his career working as a consultant with Accenture where he developed and deployed multi-million dollar programmes involving compliance and risk elements, especially information security and cyber risks. Further, Amit worked at large multinational organisations in his role at KPMG driving strategic decision-making, investments and risk reduction programmes.
In his current role, Amit looks after third party/vendor risk management across the Corporate and Institutional Banking division for BNP Paribas. He has developed and is embedding global third party risk management initiatives and more importantly raising the risks at Boards and Executive Committee levels to have clear visibility on the identification, assessment, monitoring and reporting of third party services risks. The global role entails him to face up to regulators across many geographies, develop and establish solutions that are generic but addresses key risks that BNP Paribas faces in its operations.

Merlin Linehan is a Risk Manager at the European Bank for Reconstruction & Development (EBRD), working across Crisis management and business resilience. Merlin has supported the Bank through a number of major geopolitical and IT events including Covid, Ukraine and Log4j. Merlin is also a regular contributor to publications such as Frontera, PRMIA and Risk Screen and others covering geopolitics, risk and technology. He has also appeared in various media outlets including the FT, BBC and Global Capital commenting on China’s global role and emerging markets

As Senior Vice President and Chief Risk Officer for Ulster Savings Bank, located in Kingston, NY, I am responsible for oversight of all Bank risk management functions, including the Bank’s Legal and Compliance departments; I also serve as the Chief Information Security Officer. I previously served as Vice President and Risk Manager at Bankwell in Bridgeport, CT, as First Vice President and Audit/Compliance Officer at Naugatuck Valley Savings and Loan in Naugatuck, CT, and as Senior Attorney with the FDIC. I hold a Master of Business Administration degree from the University of Rhode Island, a Juris Doctorate from the University of Houston, and a Bachelor of Arts degree from Tulane University.

Jennifer has over 20+ years in finance and risk management. She has worked for many companies with progressive leadership roles from analyst to CFO including the Federal Reserve Bank of Kansas City, Cerner, DST Output, Pioneer Services, UMB Financial Corp, and National Advisors Trust. Her experience ranges from corporate finance, treasury management, financial planning and analysis, model validation, third-party risk, corporate insurance, and leading teams of varying sizes.

Sean is currently the Head of Risk and Compliance at Buckinghamshire Building Society Bank; having previously held senior risk roles at Barclays, Santander, Shawbrook and Pay.UK. Sean is responsible for the development, maintenance and oversight of the Society’s risk profile including Credit Risk, Financial Risk and Operational Risk. A self-confessed “risk evangelist”, Sean is driving data-driven risk assessment, taking an intelligence driven approach to change risk management, ensuring risk management drives dynamic strategic enablement and facilitates value creation.

Roderick Powell is Senior Vice President and Head of Model Risk Management at Ameris Bank in Atlanta, Georgia. Prior to joining Ameris Bank, Powell was a Director at KPMG LLP where he specialized in model development, implementation, and validation for large Financial Institutions, including Banks, Insurance Companies, and Mutual Funds. He also worked at Bank of America where he was Senior Vice President and Head of Market Risk Management for the Mortgage Securities Trading Desk. Powell earned his MBA from Florida State University. He also earned a Certificate in Applied Machine Learning and Data Science with Python from Emory University. In addition, Powell is a Certified Financial Risk Manager (“FRM”). He is a frequent speaker on the use of Artificial Intelligence and Robotic Process Automation in the Financial Services industry.

Jeremy has over fifteen years of experience and expertise in the financial services and legal sectors, and is currently Senior Vice President and the Director of the Product Risk Management group in the Operational Risk Management division at U.S. Bank.

Jeremy is responsible for overseeing the enterprise Business Change risk management program, including intake, routing, assessment, and governance. In addition, he leads the Operational Risk Management process for strategic transactions, including mergers, acquisitions, and equity investments. Prior to this work, Jeremy served as a director in the U.S. Bank Third Party Risk Management group. Jeremy graduated with an Economics degree from the University of Minnesota and a Juris Doctor from the William Mitchell College of Law in St. Paul, MN. Prior to U.S. Bank, Jeremy worked for a legal publishing company and subsequently clerked for a District Court Judge in Hennepin County, MN.

Rebecca “Becky” Schauer Robertson is a 25-year veteran of the financial services industry with extensive experience in risk strategy and mitigation. In her role as Director of the Financial Investigations Unit at Atlantic Union Bank, Robertson serves as the Bank’s BSA and OFAC Officers and is responsible for ensuring the Bank’s compliance with all facets of the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Assets Control and fraud investigations, while monitoring all other related anti-money laundering (AML) and fraud laws and regulations.

Robertson received her bachelor’s degree in business administration from Milligan University.

She holds the advanced designation of Certified Anti-Money Laundering Specialist – Audit, and designations of Certified AML and Fraud Professional as well as Certified Fraud Examiner. As an industry thought leader, she frequently participates as a subject matter expert panelist and speaker on the topic of BSA/AML. Currently she serves as chair of the ABA’s CAFP Advisory Board, is a member of the ACAMS Virginia Chapter Board, and a past board member of the ACAMS Carolinas Chapter, past president of both the South Carolina InfraGard and FBI Citizens Academy Alumni Association and past treasurer of the Crimestoppers of the Midlands SC Board.

Christel is the current Chief of the Environmental and Social Risk Management Unit in the Office of Risk Management bringing her innovative perspective to transform the way the Inter-American Development Bank (IDB) manages environmental, social, and governance risk. In this capacity, she is responsible for climate, disaster, biodiversity, environmental, social, and governance risk management oversight, quality assurance, and portfolio monitoring and reporting. Her vision for a sustainable and inclusive future empowers her team to explore emerging risks and practices, to constantly learn and grow, and to continuously improve processes for the benefit of the Latin America and Caribbean region.

Christel has over 17 years of expertise in development, portfolio, project, and risk management from international development organizations and the private sector. Her years of experience at the IDB include roles as Budget Officer in corporate and operational departments, as well as experience in the field as the Chief of Operations in the Barbados office followed by the position of Operations and Business Transformation Advisor for the Vice-Presidency for Countries.

Christel holds a Bachelor’s and Master’s in Economics and Public Administration from the University of Bordeaux IV in France, as well as a Master’s in Business Administration (MBA) from the University of Houston, Clear Lake, Texas, USA. She also holds a Project Management Professional (PMP) Certification from PMI, is certified in INDES Project Management for Results (PM4R), has been part of the Emerging Women Leaders Program (IDB), and has participated in several USAID Rules and Regulations Workshops. Christel is fluent in five languages: English, Spanish, French, Portuguese, and Kriolu (Cape Verde).

Gary Savill is Head of ERM Programme Delivery for Starr Insurance since 2022 working previously in SAGA and AXA UK for 10 years as Head of Operational Risk and as Deputy Head of Operations for Sanlam Investment Management prior to that. Gary is a Chartered Management Accountant and is also a Specialist member of the IRM and member of the Institute of Management.
Gary has extensive experience of risk management frameworks, people risk, Solvency II, control assurance, risk appetite, conduct risk, risk culture, third party risk oversight and building high performance teams. He has a particular interest in psychology and decision making.

Andrew is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA. During his time at the regulator, Andrew managed the Operational Risk Review team and represented the UK on the BCBS’ and EBA’s Operational Risk working groups. After life at the regulator Andrew joint HSBC and then Credit Suisse before retiring in 2019 and setting up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk.

With over 30 years of financial services industry experience, Chris has an in-depth knowledge of model risk management, model governance, model validation, financial model development, Asset Liability Management, and team development. Chris is currently the Director of Model Risk Management at Arvest Bank and was previously Vice President, Director of Model Risk Management at TIAA Bank for five years. His experience includes leadership roles at Diebold and Fiserv, where he consulted with financial institutions nationally and internationally to design and implement financial strategies to maximize productivity and growth, as well as Asset/Liability Management and quantitative analysis at HSBC and First Niagara Banks.

Proven Enterprise Risk Management expert and ESG advocate with an established track record of driving enterprise wide initiatives for the world’s top financial institutions. Leverages vision, leadership, innovation and relationship management skills to achieve success. Expertise in leading global initiatives to align risk management practices with business goals.

Freek van Velsen is Chief Audit Executive at LeasePlan Corporation since September 2019. LeasePlan is an international company operating in over 30 countries and is a leader in automobile leasing and fleetmanagement. LeasePlan is being supervised by the ECB. Before joining LeasePlan Freek was Head of ORM Retail and Private Banking at ABN AMRO Bank. In this role Freek was responsible for operational risk management for the Retail and Private Banking activities, including Retail subsidiaries and Private Bank international network. Prior to rejoining ABN AMRO Bank, Freek was Chief Financial and Risk Officer of a local member bank at Rabobank where he was responsible for Finance, Risk Management and Corporate Recovery. Freek was previously the Audit Partner for Regional Markets Asia at Royal Bank of Scotland based in Singapore. Prior to joining RBS, Freek was the Regional Head of Audit Asia Pacific for ABN AMRO Bank. Before moving to Asia Freek was based at ABN AMRO’s Head Office responsible for the global audit coordination and reporting of various Investment Banking lines of businesses. Freek started his career as an officer at the Royal Netherlands Air Force. Freek graduated with a MSc in Business Economics from the University of Tilburg and an Executive Master of Finance and Control from the Erasmus University Rotterdam. Freek is a Certified Internal Auditor.

Olga Voytenko is a Managing Director of Operational Resilience with Silicon Valley Bank. She is responsible for building the global operational resilience program and supporting resolution and recovery planning. In her role, she is regarded as the operational risk and resilience expert who promotes the importance of sound operational resilience practices and supports her financial organization in the timely and effective build and execution of operational risk and resilience management programs and processes. Prior to this role, Ms. Voytenko was the Global Head of Third Party Risk Management with State Street Corporation, where she was responsible for building the Third Party Risk Management program and managing third party risks, including operational resilience and cyber security risks. Ms. Voytenko’s extensive experience across financial and non financial risk domains includes serving as Vice President within Treasury leading the Global Liquidity Risk Management team, as well as, leadership roles in Recovery Resolution Planning, Valuation & Analytics, and Corporate Audit. Ms. Voytenko also contributed to Sun Life Financial, where she held a leadership position in the Investment Finance and Security Valuation team.
Olga holds a Master of Science in Business Administration from Suffolk University and a Bachelor of Science in Accounting and Finance from Boston University.

Philip is an internationally experienced risk & compliance leader and Non-Executive Director with 30+ years in Financial Services. Skilled in strategic risk programs, governance, and compliance frameworks. Passionate about developing people and driving success. Philip is a regular event speaker and runs his own consultancy firm specialising in Non-Financial Risk especially the design and implementation of risk frameworks, GRC implementations and NFR strategy.

Hands-on and results-driven Risk Management Executive with 25+ years of leadership expertise in internal audits, regulatory compliance, controls, and overall strategic audit planning/execution for companies such as CLS Bank, Credit Suisse and UBS and BNP Paribas.

Strong, energetic leader with forte in streamlining processes ensuring compliance with regulatory standards; extensive experience launching internal audit and risk management operations.

Trusted and active advisor in dissecting, analyzing and presenting key strategic financial solutions to executive leadership.

Active volunteer and board member with Bridges Outreach since 2015 focusing on feeding and servicing people in need in NJ and NYC, providing input into the strategic planning process and doing fundraisers with local businesses and schools.

Ros Aryee is recognised as a thought leader on Operational Resilience and Third-Party Risk Management. Coming from an Engineering background, she has over 20 years’ experience in defining and transforming governance frameworks to mitigate operational risks. Her career has spanned various financial organisations including the Bank of England, Lloyds Banking and Standard Chartered Bank where she has held senior management roles both locally and internationally across BCM, TPRM, IT SCM, Crisis Management, Operational Risk and Compliance.

In her current role, as an Executive Director at the Santander London branch, she heads up the TPRM & Outsourcing and Operational Resilience functions and is accountable for embedding a framework to meet both EU and UK regulatory expectations.

Ros is a Certified Third-Party Risk Professional and holds a BSc in Electrical and Electronic Engineering, and a post graduate diploma in BCM. Outside work she serves as a committee member on the City of London Police Advisory Group and on the steering board for the on the TPRM Shared Assessment PSC to support and provide thought leadership. She also works with local church groups in her community to mentor disadvantaged youth in the BAME Community.

Naveen Balakrishnan is currently Global Head of Third Party Management at TD. In his current role, Naveen is responsible for managing the commercial relationship and risk management of TD’s global supply chain.

Previously he has held several leadership roles at TD Securities helping drive product and technology strategies for the Global Markets and Investment Banking lines of businesses.

Prior to joining TD, Naveen has held senior roles at BMO Capital Markets supporting the CEO and COO with strategy development and transformation.

Naveen holds an Honours BComm from the University of Toronto, an MBA from Wilfrid Laurier University and is a Certified Professional Accountant.

Additionally, Naveen is a long-standing community builder with strong ties to non-profit organizations focused on child welfare and education. He is currently serving as a Board of Director with Toronto District School Board, Laurier University and University of Toronto, Scarborough.

Olga Baldwin is a VP, Vendor Management at Axiom Bank with over 13 years of experience in third party risk management. Currently she is responsible third-party risk management program development, improvements, and implementation to ensure a proper oversight of the bank third parties is conducted in accordance with regulatory requirements including vendor selection, risk assessment, due diligence, ongoing monitoring, and terminations. Prior to this role, Olga held a position of a Director, Vendor Risk Management at Sterling National Bank overseeing Vendor Risk Management Program.

Olga holds an MBA in Finance and International Business Development from Zicklin School of Business as well as BA in Economics from CUNY, Hunter College”.

Anita Barber is an experienced Banking professional having worked for many large corporations such as UBS, Barclays and KPMG in London and New York. Anita has been at HSBC for the last 8 years, heading up Third Party Management Services for HR and most recently setting up the Supplier Management Framework for the Bank. She has a keen interest in advancing sustainability goals across the Bank and truly believes in the power of supplier relationship, to help build a sustainable supply chain.

Anita is actively involved in a number of coaching and mentoring programmes as well as CEO and Founder of a non-profit organisation supporting financial education for children.

John is recognized as a global financial industry executive and subject matter expert with a proven track record in developing and managing Vendor & Third Party Sourcing Risk Management, AML/CTF, KYC, and Anti-Fraud programs.

John is Chief Evangelist & Advisory Board Co-Chair with Supply Wisdom Inc. the industry leading platform for Real-Time and Continuous Risk Intelligence & Monitoring of Third Parties and Locations, to Rethink Risk and Unlock Revenue.

Prior to joining Supply Wisdom, John has held senior positions in New York, Tokyo, Singapore and London for Citi and Deutsche Bank covering corporate, investment, commercial and consumer banking internal and vendor operations. He has proficiency in developing and implementing analysis, operations, monitoring and investigation systems and processes involving transaction accounts, credit cards, debit cards and online banking.

John has managed global staffs and corresponding budgets in multiple locations and delivered cost efficient and operationally effective programs ensuring compliance with local and global regulatory requirements. Through interaction with Business Units, Internal Audit and regulatory agencies, his teams have resolved MRIAs, MRAs and Findings, on time and without penalty.

John is a member of the Shared Assessments US Steering Committees and Co-Chair of the Financial Industry Vertical Strategy Group. He has authored numerous articles and blogs on Third Party Risk Management and Governance in the Digital era.

An Alumni of De Monfort University & London Metropolitan University, Demond is a seasoned Third-Party Risk Management Lead as well as a specialist in Supplier Relationship Management. He has worked both in the Public and Private sectors gaining foundational experience at London Underground over a 17 year career. He has also worked for Deutsche Bank, HSBC and now with Barclays.

Rodney Campbell is a recognized industry leader in Third-Party Risk Management (TPRM) framework, Relationship Management, Contract Management & Performance Management. Rodney is a business champion, dedicated to empowering organizations and business leaders with industry insights and best practices to establish both regulatory compliance and operational success. Experienced in developing global programs, processes, cross-functional teams from the ground up and leading projects spanning Asia-Pacific, Latin America, United Kingdom and North America regions, Rodney creates a high-impact, collaborative environment that eliminates silos and cross borders.

Additionally, Rodney serves on Seton Hall University Customer Experience Program Advisory Council and The Board of Directors for HANDS Housing and Neighborhood Development.

Biography coming soon.

Biography coming soon.

Mike is Head of UK&I Third Party Management at RSA Insurance. Joining in March 2017 to focus on identifying and unlocking global IT Procurement opportunities and increasing collaboration between regions on procurement initiatives, he moved into Third Party Management in 2019 to implement a new programme and has subsequently run the function since.

Previous to joining RSA Mike has held senior IT Procurement and Third Party Risk roles across a number of sectors, including roles at Zurich Insurance, EY, Morgan Stanley, Inmarsat and O2. He was the European lead for setting up the global Morgan Stanley Supplier Risk process in 2009/10.

Alex is Head of Supply Chain Risk for Lloyds Banking Group (LBG), responsible for ensuring that the supplier onboarding & management frameworks drive effective risk management and regulatory compliance. Alex has worked with LBG for 10 years, and has over 20 year experience in Sourcing and Supply Chain Risk.

Madiha Fatima is an Executive Director – Operational and Outsourcing Risk Management at JP Morgan, where she leads the second line of defense function for operational and outsourcing risk overseeing Third Party Risk Management, Sourcing, Procurement and Inter-Affiliate Management. Previously, Madiha was the Head of Third Party Risk Management Department at Angelo Gordon where she was responsible for development of Third Party Risk Management Framework while enabling businesses to achieve their strategic objectives from utilizing vendors. Prior to joining Angelo Gordon, Madiha Fatima served as the Third Party Risk Governance & Oversight Lead at DTCC. Madiha is a Certified Third Party Risk Professional (CTPRP). Madiha earned a Bachelors of Science degree in Financial and Capital Markets from Rutgers Business School.

~20+ Years’ Experience – Seasoned and dynamic professional with core experience in operational risk and internal control across varied functional and operational roles involving Operational Risk Management, Supplier Risk / Third Party/ Vendor Management, Operations & Project Management, Business Management covering Strategy and Financial Forecasting. Extensive experience in Enterprise Risk Management and leading teams

Julius is Head of Audit at the Bank of New York Mellon (BNY Mellon) in London and in that role responsible for covering Risk Management, Compliance, Treasury, Capital Adequacy and Finance in the EMEA region, and Client Asset Safety globally. Before joining BNY Mellon in 2015 he worked at PwC in Luxembourg as Risk and Regulatory Consultant, specialised in Prudential Risk/ Basel III. Julius has a Master in Economics and Political Sciences, and holds both the Financial Risk Manager (FRM) as well as the Sustainability and Climate Risk (SCR) Certificate.

Paul is currently responsible for the governance, oversight and reporting of the overall sourcing profile of the Group in relation to all third party arrangements. This includes risk, end to end supplier management for strategic partners and governance of key procurement activity, including the Supplier Due Diligence and regulatory approvals processes.

He has held similar positions at Lloyds Banking Group, building a Supplier assurance programme, defining policy and setting Supplier customer treatment standards. He has held roles as both an IT and operations outsourcing programme manager, implemented new global workflow platforms, run investment banking and retail operations teams and been a Head of Internal Audit. He splits his time between the UK and Dublin every week and is not happy that Ryanair don’t have a customer loyalty scheme.

Alpa is Head of Third Party Governance Advisory Group. Prior to this role she was head of the Americas Business Change Group within Asset Servicing, where she was responsible for the management and oversight of client implementations. She oversees the strategy and execution of cross functional transition plans for new business opportunities and high profile, complex initiatives for existing clients.

Alpa is responsible for strategic planning, organizational restructuring, client relationship management, compliance, and risk. Prior to joining BNY Mellon, Alpa served as Vice President and Chief of Staff in the Regulatory and Tax Operations division at Goldman Sachs & Company. She was a global project manager for the Federal Preparedness program. Prior to Goldman Sachs, Alpa served as Cost Allocation Specialist for Societe Generale. She led various assignments at Fluor Daniel Corporation including overseeing a Nuclear Waste clean-up project costing in excess of $5 billion and the implementation of SAP system. She has a successful track record as a leader in managing complex client relationships, risk management, and transformation.

At BNY Mellon, Alpa is a chair of the IMPACT South Asian Leadership Hub. Currently Alpa sits on the board for Pratham and Ascend Leadership. Alpa is a Steering Committee Member for Shared Assessments.

Alpa is the program creator for Women Helping Women in Finance by helping young college women jumpstart their career within financial services through mentorship and exposure to the Financial Industry. She also created a program called Take 2 with the objective to increase the success for women returning to the workplace by providing them with an opportunity to explore a new career path or reacquaint themselves with new market trends or changes in their area of expertise after an extended career break.

Alpa earned a Master of Business Administration and Bachelor of Arts in Finance from California State University.

Tom Kartanowicz has been working in IT and information security for over 20 years with experience in cyber risk management, regulatory compliance, systems administration, network security and security awareness. As CISO for SCB Europe and Americas, Tom leads the information security function across ten markets and previously worked at Commerzbank and Natixis North America. Tom has also lectured in IT Risk at Columbia University.

Tom holds a Master of Science in IT from the University of Maryland and a Bachelor of Arts in Computer Science from New York University. He is a member of ISSA, ISC2 and ISACA. Tom has appeared as a panelist at the NYIT Global Cybersecurity Conference, OpRisk North America, Gartner, Columbia University and other.

Tausif leads the Third Party Risk Governance and Reporting group of DTCC. He is responsible for managing the Third Party Risk Management framework and lifecycle specifically focusing on Critical Third Parties, firmwide awareness of responsibilities, due diligence of 4th/nth parties, governance for monitoring and oversight, and regulatory responses. Tausif holds a BS in Finance from the University of South Florida and is currently pursuing his MS in Cybersecurity from Virginia Tech.

Richard is part of the Compliance & Operational Risk Control team within UBS providing independent oversight, challenge and control over third party risk to ensure these risks are understood, owned and managed within risk appetite and within the confines of regulatory requirements. More specifically, Richard currently leads UBS’ 2LOD oversight of the UBS non-vendor framework.
Before UBS, Richard spent 10 years at PwC advising a wide spectrum of financial services clients on meeting third party and outsourcing regulations and implementing third party risk management frameworks.

Anne is Head of IT Supplier Management , Governance and Risk at Lloyds Banking Group (LBG), leading a large team of 37 professional Supplier Managers who manage 330 of the most important technology suppliers.
This reliance on technology suppliers, in support of the delivery of LBGs Technology Strategy, has grown exponentially with the trajectory continuing.

Recognising that we can’t stand still in the face of environmental disruption in the supply chain eg geopolitical tensions, soaring inflation and potential supplier financial instability, climate concerns and increasing dependency on technology suppliers, Anne has led a significant project to transform Supplier Management.
The project initiatives have released capacity, focused colleagues on value and innovation, ensuring our customers receive the best service with the lowest risk.

Previously, as the Lead of LBG’s central Assurance Team, Anne successfully shaped the framework and delivered the assurance plan for critical suppliers across the various business divisions.

An accomplished leader, Anne has extensive experience in senior roles in Third Party Risk Management, and Management roles across Insurance and Retail channels

Melissa Mellen is the Director of Third-Party Risk Management within the Federal Reserve Bank of New York. In this capacity, Melissa manages Bank wide strategic priorities, such as the Third-Party Risk Management Risk and Control Unit, Policy, Governance, and Compliance across TPRM & Procurement, and Supplier Diversity.

Prior to joining the Federal Reserve Bank of New York, Ms. Mellen spent fifteen years in the private sector, specializing in Third Party Risk Management program design, development implementation, and oversight for firms such as: MUFG Union Bank, JP Morgan Chase, Oppenheimer Funds, and Mizuho Bank, Ltd. Ms. Mellen received her bachelor’s degree in philosophy from SUNY Albany, and holds a MBA with a concentration in Risk Management from Saint Peter’s University. She is a Certified Third-Party Risk Professional (CTPRP) and holds a Professional Certificate in Diversity, Equity & Inclusion from Cornell University.

Melissa lives in Northern New Jersey with her husband Kevin, and Pitbull Viggo. She is a certified yoga instructor affiliated with both the Dharma Yoga Center of New York City, as well as Yoga Alliance.

Andrew is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA. During his time at the regulator, Andrew managed the Operational Risk Review team and represented the UK on the BCBS’ and EBA’s Operational Risk working groups. After life at the regulator Andrew joint HSBC and then Credit Suisse before retiring in 2019 and setting up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk.

Sean has 30 years of experience in Risk Management across disciplines, including Enterprise Risk, Operational Risk, Credit Risk, Strategic Risk and Front Office Supervision. He is a passionate advocate for the furtherance of Operational Risk as a discipline, co-authoring papers and acting as a speaker and panellist at many external events.

Sean has held Director level roles at a number of organisations, both on a consultancy and permanent basis. He is currently Director of Enterprise and Operational Risk at Metro Bank, running a team responsible for the Bank’s overall risk management framework and approach to Operational Risk from a second line perspective. This includes liaison with the PRA and FCA and making ongoing enhancements to the Bank’s approach to risk appetite, governance and embedding a strong risk culture across the three lines of defence. His team works closely with the first line on approaches to Fraud, Operational Resilience, Third Party Risk Management and the management of People, Change, Data, Information Security and Technology Risks.

Sean is a member of the Institute of Operational Risk/IRM Operational Risk Advisory Committee, providing advice on its approach to Operational Risk and running the IOR’s Chapters across the globe.

Ken Wolckenhauer is the Head of Vendor Management at Nordea Bank’s New York branch. Leading up to this position, Ken was as a subject matter expert, trainer, solutions provider, and consultant for FIS, the world’s largest global provider dedicated to banking and payments technologies. With FIS, Ken specialized in financial industry regulatory risk and compliance, mostly in the area of anti-money laundering and watchlist compliance. Nordea Bank leveraged Ken’s risk and compliance knowledge to build out the vendor management program for the New York branch, developing a program that would properly manage risk as well as gaining acceptance to the US regulators. The success of the US program is now being used to advise Nordea’s European branches on enhancements to its TPRM program. Ken is a graduate of Bucknell University and is a Certified Anti-Money Laundering Specialist.

Codee is a Strategic Supplier Risk Manager at Legal & General Investment Management (LGIM) and has 7 years’ experience in the financial services industry. Previously, Codee worked at PwC where she qualified as a Chartered Accountant and advised financial institutions on how to meet third party risk regulatory requirements, including framework design and implementation and supplier due diligence. Codee is also passionate about using technology to transform the way that we manage suppliers to obtain efficiencies and deeper data insights.